Strong IT strategies and continuous improvement are essential for an efficient IT organization. The ITIL® 4 Strategist: Direct, Plan & Improve (DPI) training helps you apply strategic planning and change management to IT service management. You'll learn how to optimize processes, measure performance and effectively manage IT teams. This training prepares you for the official PeopleCert exam and includes exam voucher, exam training and personal guidance.
The ITIL® 4 Strategist: Direct, Plan & Improve course is offered by Pink Elephant, an ATO from PeopleCert. ITIL® is a registered trademark of the PeopleCert Group. Used under license from PeopleCert. All rights reserved
IT professionals and service managers who want to deliver customer-focused IT services and improve stakeholder collaboration.
IT professionals who want deeper insight into governance, compliance, and continual improvement within ITIL 4.
Process and project managers responsible for IT implementations and change management.
This training provides tools for applying strategic ITIL® 4 principles in governance, planning and process optimization. Among other things, you will learn:
👉 Upon completion, you can call yourself an ITIL® 4 Master

We are a fully online IT training provider. This means that once you start your training, you get access to our online learning environment. In this environment, among other things, your training is ready, you can track your progress and ask for help.
We are a fully online IT training provider. This means that once you start training, you will have access to our online learning environment. In this environment, among other things, your training is ready, you can track your progress and ask for help.
The content of the training, the teachers and the exam are provided by our partner Pink Elephant and PeopleCert. Winc Academy provides clear planning and support via Slack.
At Winc Academy we understand that not everyone studies at the same pace. Our courses are 100% online and you study where and when it suits you. This way you can combine your education with your work and private life.


You are never alone at Winc Academy. From the moment you start, you receive guidance from experienced mentors who follow your progress and support you where necessary. Do you have questions? Ask them via Slack or contact a Study Coach for proper planning.
IT is all about doing. That's why our courses are completely hands-on. From building web applications to solving complex IT problems-everything you learn, you apply immediately. What's more, we continuously update our teaching materials, so you're always working with the latest tools and techniques, such as AI.
